Price & Delivery - Prices include VAT. Delivery for mainland UK (excluding the highlands) is free for orders valued
over £99. For orders valued less than £99 mainland UK (excluding highlands) delivery is £5.75 per
order. Where specified delivery for some smaller items is charged at a lower rate. Most deliveries are made within 2 to 5 working days of ordering,
however in some instances it may take up to 10 working days. Standard deliveries are made on normal working days only, Saturday deliveries are
available for some items at extra cost.
Payment - Payment may be made by credit card using our Internet SECURE form, or by fax, or by post. Cheques are accepted by post.
Ordering - Please select the required quantity and use the 'buy' buttons to add to your shopping basket. Follow the instructions given when you place your order. When ordering online all payment details are securely
Dimensions - Please note that all capacities and dimensions are approximate because of the individual nature of some of our products.
Refunds - Goods can be returned to the Company within 14 days of receipt providing they are returned in their original condition and packaging. When returning goods please ensure the delivery method is
secure (signature required) since the goods are the Buyer’s responsibility until they reach the Company’s premises. Providing goods are returned in their original condition and packaging within 14 days of delivery to the Buyer the
Company will refund the value of the goods less delivery costs. Delivery costs include the cost of delivering the goods to the Buyer and may also include the cost of returning the goods to the Company where the Company has arranged
and paid for their return.
Goods that are returned because they were faulty will be replaced and are not subject to delivery charges. When goods are received they should be carefully inspected. If the Buyer is unable to inspect the goods then
the delivery note should be marked 'unexamined' before it is signed. Any goods received by the Buyer that are damaged should be reported as being damaged by email to the Company within 24 hours of receipt of the goods.
Maintenance - For oak barrel products please refer to our barrel maintenance page for instructions on keeping barrels in good condition.